TIL® 4 Specialist: Sustainability in Digital & IT (SDIT) training with EXAM

3-day ITIL4 Sustainability training (ITIL4 Extension Module) helps address sustainability challenges in relation to digital and IT strategies, tactics, and operations.

The ITIL4 Sustainability module is for anyone looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it. The starting point is the Sustainable Development Goals 2030 adopted by the United Nations and the principles of UN's Global Compact.

According to the decision of PeopleCert and AXELOS, from February 1, 2022, accredited trainings are sold only with an exam and the official book.

Benefits: The course will help you to:

• Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services
• Effectively address VUCA challenges through sustainable strategies, procurement, products and practices
• Obtain a practical grounding in the key principles of sustainability
• Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.

 

Target audience:

• Anyone who supports efforts for sustainable development
• IT/Digital/Service Strategists
• Service Designers/Architects
• Product/Service Managers
• ITSM Managers and aspiring ITSM Managers
• Managers of all levels involved in shaping direction and strategy or developing a continually improving team
• Existing ITIL qualification holders wishing to develop their knowledge.

 

Prerequisites:

• None

The ITIL4 Specialist: Sustainability in Digital & IT (SDIT) training agenda was built around the 7 steps of the Continual Service Improvement approach:

Introduction

• The key concepts of sustainability
• Digital technology, IT services, and sustainability
• Benefits of sustainability
• How this publication is structured

What is the vision?

• About this step
• Role and structure of the sustainability vision
• Sustainability models, issues, and concepts
• Digital sustainability
• Materiality assessment
• Stakeholders and commitment to sustainability

Where are we now?

• About this step
• Understanding the context
• External assessment
• Internal assessment
• SWOT analysis
• Audits and other ways to run an assessment
• Current state report

Where do we want to be?

• About this step
• Defining the sustainability objectives
• Justifying the sustainability objectives

How do we get there?

• About this step
• Strategies for sustainability
• Embedding sustainability into the service value system
• Planning recommendations

Take action

• About this step
• Taking sustainable action
• Sustainability in VUCA environments
• Ongoing activities while pursuing sustainability goals

Did we get there?

• About this step
• Sustainability measurement
• Sustainability reporting

How do we keep the momentum going?

• About this step
• Continuous orientation
• Governance and audit
• Communication
• Collaboration
• Innovation
• Staying up to date